TESTIMONIALS

Rating of Service: 10 Exceptional

“We have had the amazing fortune to be counted as one of Ruby’s clients. Her professionalism and expertise is apparent from day one of the selling process. She pays attention to details and facilitates the process seamlessly from beginning to end. Ruby provides the level of competence that only an experienced Realtor can. Her attention to detail and recommendations of other professionals to help facilitate each facet of the sale (or purchase) is brilliant. Hire Ruby, follow her advice and she will lead you through the purchase/sale process in the most stress free way possible. She truly cares about each client as if they were her own family. You won’t regret enlisting Ruby as your real estate professional.”
Cheryl A.

Rating of Service: 10 Exceptional

“Ruby provided us with very excellent and professional advice and support throughout our search, she always remembered whom she was representing. She regularly kept our wants and needs in mind in selecting properties for us to view, and not wasting our time on properties that were not appropriate! We worked with her over several months, and through a very difficult negotiation on one property, she represented us very professionally and protected our legal interests successfully throughout the process. In the end, she found us a house that met all of our wants and needs at a very acceptable price! We would highly recommend Ruby von Schwerin to anyone looking for their ideal house!”
Kevin & Cheryl O.

Rating of Service: 10 Exceptional

“The most skilled and hardest working sales agent I have ever used, and a genuinely nice person. She was able to sell the three properties I owned in the Reno area in a timely manner. All the properties required some detail work, repairs, cleaning, etc. and she knew the best contractors, scheduled and inspected the work and maximized the appeal of each home. All I had to do was sign the sales docs. Thanks for everything, Ruby.”
Don S.

Highly Recommended

“This was our second home that we sold with Ruby. Throughout both experiences she was professional, flexible with our busy work schedules and driven to make each sale happen. We never worried about anything during this process, as we knew she had it all under control. We highly recommend Ruby to anyone who may be in the market to move.”
Alicia & Scott L.

Rating of Service: 10 Exceptional

“Ruby von Schwerin is the consummate professional! Every step of the process was taken care of quickly, correctly, and openly. She applies extreme attention to detail! I highly recommend her for your real estate transactions.”
Rod & Suzy C.

Rating of Service: 10 Exceptional

“Ruby delivered the best representation for us as the Sellers of our rental property. She and her team were on top of it, whether that be negotiations to any repairs to close the deal. She priced us right for the market and we were under contract within the first week on the market. She made it as easy as it could be and we are very pleased with her representation. We would work with Ruby again on any property whether selling or buying.”

Jim & Kelly B.

Rating of Service: 10++ Exceptional

“The best Realtor on the planet. Thorough, on top of deadlines, great negotiator. Gets it done when the other side of the deal is unavailable. Professional and positive no matter what. Goes above and beyond, and SO MUCH MORE!”
Mr. & Mrs. Patrick A.

Rating of Service: 10+ Exceptional

“Ruby is wonderful, knowledgeable, patient and kind. Moving and searching for a home is very stressful. She managed up very well – she had to put up with a lot! Especially because we were new to the area.
Caryn & Steve B.

Rating of Service: 12 (scale of 1 to 10)-Exceptional

“I wanted to drop you a line to tell you how much I appreciate your exceptional handling of the transaction on the property you sold to my friends and clients, Deanne and Victor. They have never stopped raving about you. Of course, I’ll never stop raving about you either for the way you marketed and sold my 65 acres in Palomino Valley. That was a challenge I know, but you met every obstacle in the most professional manner and brought it to a successful closing.
After nearly 49 years as a real estate broker, with 42 of those years in Nevada, I should know a thing or two about “outstanding agents” and you are in a class by yourself! I know you’ll keep up the excellent work and we’ll do more transactions in the future.”
Dan Schwartz

Rating of Service: 10 - Exceptional

“Ruby is an exceptional agent. She handled everything for us in a professional and timely manner. As we all know selling a home is very stressful and she helped me greatly. I would most definitely refer her to anyone buying or selling a home. Thank you again for all you have done for us. It means the world to us to have worked with you. I also appreciated the friendship you have shown me. Hope to see you again sometime.”
Vonda & Steve G.

Rating of Service - 10 Exceptional

“We were so lucky to work with Ruby in our quest to find our new home in Reno. She has been a strong advocate and diligent communicator, and wise counsel throughout our home buying process. Her experience and network made all the difference for our family. I have to say she is a total relocation coordinator, not just a realtor.”
Sung-Yeon and Gi Woong

Rating of Service: 10 - Exceptional

“My wife Denise and I have been very fortunate to have Ruby von Schwerin as our Realtor. We know what effective, professional work is via our backgrounds in law, nursing and the military. Ruby has been very pleasant, helpful, patient, and discerning with us; and thorough, persistent, and persuasive in our behalf. She did the entire transaction with us thousands of miles away. We will happily nominate her for honors in the real estate or broader business communities if there is a forum to do that. Well beyond any expectations for good service, we are very grateful to Ruby for taking such good care of us while her husband has been so ill. We hope to come by the office to thank Ruby in person, and to congratulate you for having her on the Chase International team.”
The Milroys

Rating of Service – 10 Exceptional

“We sold a rental home in Caughlin Ranch and our personal home in Somersett in 2017 using Ruby von Schwerin with Chase International for both transactions. We found Ruby to be the best RE agent we have ever used and we have dealt with many over the years. We were extremely impressed with her knowledge, professionalism and marketing skills. She was always there when we needed her no matter what the issue was and made us feel like we were the only clients she had. She truly cared! We were very satisfied with the results and would definitely use her again and would highly recommend her to our friends and loved ones. She is the BEST!
Roy & Katie G.

Rating of Service – 10 Exceptional

“It was wonderful to work with Ruby through what can be an emotional process of selling your home and purchasing the one that is just right for your needs. We had the utmost confidence in Ruby’s professionalism as a realtor but here warmth and caring nature as exhibited to our family, including our pets, made it a pleasure to work with her. We love our new forever home and Ruby made that happen.”
DeeAnn & Jim V.

Rating of Service – 10 Exceptional

“Ruby-you got to know us, found out what we wanted. You didn’t waste our time showing us houses that would never be our home. You didn’t try to sell us a ‘house’ – you helped us find a home.”
Bill & Kathy H.

Rating of Service: 10 - Exceptional

“She is so great to work with. Very knowledgeable and always worked hard for us. She seems to know everything about the greater Reno area, and I highly recommend her.”

Victor G.

Rating of Service: 10 – Exceptional

“Ruby was so conscientious to my needs and every detail from start to finish in my home buying experience. She was professional, knowledgeable, informative and accommodating, and her compassion shined like a gem. Hence, her name, Ruby. It was such a treasure to have her on my team. Many thanks!”

Nancy C.

Rating of Service: 10 – Exceptional

“We are so pleased with our new home and all that you have done for us, Ruby. Your expert negotiation skills when we ran into problems were great. If they want peace in the Middle East, they should send you over there!”
P. Noori

Rating of Service – 10 Exceptional

“From the first moment we met Ruby, we right away had a good feeling and felt that we were in good hands. She was very welcoming and ‘warm’ but at the same time, highly professional. We really appreciated the fact that we did not feel pushed, by this we mean, she did not make us feel she WANTS to sell a property to make money. But we truly felt that Ruby was going to give her best, and not stop, until she would have found our DREAM house. It was beautiful to feel that she wanted to get to know us better, to feel what it is, that we are looking for. Even once we found our perfect home, Ruby assisted us with everything else that comes up with buying a home. And even now, she still gives us tips and information whenever we do contact her for it.
We feel so lucky that we had Ruby as our Realtor. And yes, we HIGHLY recommend her for anyone who wants to find their PERFECT home in Reno, that they will truly love. If we had friends or family wanting to move to Reno, there is no question that we would recommend Ruby! Thank you so much dear Ruby, we could not have been in better hands!”
Eva and Leo R.

Rating of Service: 10 – Exceptional

“I recently moved back to Reno and bought a home after living in the San Francisco Bay Area for the past 22 years (and my husband and daughter moved after never living anywhere except CA). Ruby was recommended to us by my parents who worked with her to buy their house and my brother who did the same when he bought his. We were not disappointed! Ruby was so patient with us and attentive to what we were looking for. Her follow up is top notch. We love our new house – wake up every morning and look out at the beautiful mountains all around us, watch the quail and rabbits behind the house – and even a coyote one morning. We would totally recommend her to anyone looking for a place in Reno”.
Susan & Danny T.

Rating of Service – 10 Exceptional

“You have really been a great agent to work with, and we appreciate all you have done for us. From the long hours of house hunting to the piles of paperwork!”
Deanne & Victor G.

Rating of Service – 10 Exceptional

“Ruby was always available for questions via phone or email. She worked hard to find exactly the house we were looking for. She helped us with all aspects of the closing. Would definitely recommend Ruby to anybody looking for a home.”
Max and Becky G.

Rating of Service – 10 Exceptional

“Words cannot express our appreciation for all your hard work in finding Susan, Danny & Brooklyn their dream home! They are so happy. You are the greatest!”
Fred & Marie J.

Rating of Service – 10 Exceptional

“Looking back on the whole process, I really believe that you are truly what made the difference. Reno was not our original first choice; we also had a terrific agent in Las Vegas, so you had some stiff competition. However when we met you and found out that YOU were the reason the sun shines 301 days a year in Reno, we realized this was our best choice!”
Bob & Yumi M.

Rating of Service – 10 Exceptional

“We of course give you a 10 for the exceptional service you provided us throughout our time working with you. You have great local knowledge and were very considerate and helpful throughout the whole searching and purchasing experience. I especially appreciated that you were never ‘over pushy’ as some realtors can be. You showed us the options and let us make up our own minds. Thank you for all your help.”
Jayne & John C.

Rating of Service – 10 Exceptional

“You thoroughly made the selling experience easy. You answered our calls promptly, including the first inquiry. You explained everything completely, and more importantly you understood our position on all matters. Thank you!”
Pat & Bev S.

Rating of Service – 10 Exceptional

“We highly recommend Ruby as an agent. She was always available for questions and she is extremely knowledgeable about the market in Reno/Sparks. We moved to Reno from out of state and Ruby made the entire process as simple and stress free as possible. Not only is Ruby a skilled agent, but she is a genuinely kind person. The next time we move, we will be working with Ruby!”
Ross and Darcy B.

Rating of Service – 10 Exceptional

“You were on the front lines being bombarded by the other side to make something happen. I commend you on your calm and collective stance throughout the entire process. You were a phenomenal liaison that held this deal together from start to finish. You’re a true gem! I would love the opportunity to work with you again!”
Rob C.

Joan Esposito, Roy Wheeler Real Estate

“Please let the relo director in Reno know how much we appreciate ALL Ruby has done for Mark and Lisa. Ruby stayed in touch long distance and did so much for this couple I’m sure they will recommend her to any family and friends moving to the Reno area. I will certainly call her first if I have another client moving her way…”

Rating of Service - 10 Exceptional

“I just wanted to say thank you one more time for all of the spectacular help you provided in selling our home! You made a situation that was emotional and sometimes difficult so much better! Thank you – we appreciate you so much!
Denise H.

Rating of Service - 10 Exceptional

“I met Ruby by chance with an inquiry over the internet. We emailed for weeks prior to actually meeting. When we met she found me the perfect house only the second one we viewed! Her knowledge of the area and understanding of what I was looking for was exceptional. Her customer service goes on even after the sale is complete. I thank you, Ruby, for finding me the perfect home, making it easy, and listening to what I wanted. Thank you, and much appreciation.”
Bonnie K.

Rating of Service - 10 Exceptional

“We recently purchased in Somersett. With Ruby our purchase was smooth, trouble free and professional. She continues to assist us after the sale. We can count on her, and think of her as a friend!”
Dr. & Mrs. Bob K.

Rating of Service – 10 Exceptional

“Professional, punctual, polite and knowledgeable come to mind when thinking of Ruby von Schwerin’s skills. She made a difficult process organized and less stressful.”
Jay & Terri S.